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    Telehealth consultation

    How it works

    From "I should sort this out" to sorted.

    Start with a free telehealth consult. We'll explain your options, outline the next steps, and make sure you know exactly what happens after your appointment. No jargon, no maze.

    The Process

    Four steps. No maze.

    01

    Book your initial consult

    Choose a time that works, same-day, after-hours and weekend slots are available. It's free, around 20 minutes, and you don't need a referral. Share a little about what's going on when you book.

    02

    Talk it through with a prescriber

    A registered prescriber takes a proper history, your symptoms, goals and what you've already tried. They'll discuss safe, evidence-based options and whether treatment is suitable for you. If it is, you'll get a personalised plan with clear costs and next steps.

    03

    Your prescription goes to a pharmacy

    If you're prescribed something, your prescriber sends the prescription to a pharmacy that can fill it. The pharmacy dispenses and looks after supply. thc. doesn't sell or post medication, we focus on your care.

    04

    Reviews and ongoing support

    Your prescriber schedules reviews so your plan keeps working for you, adjusted as your needs change, never "set and forget." Reviews are quick telehealth appointments (around 15 minutes) and you book the next one whenever it suits.

    Prefer to be seen in person? Our partner clinic, Centre for Health (C4H), handles face-to-face appointments.

    Key Advantages

    100% Online Telehealth

    Connect from the comfort of your home, anywhere in Australia.

    No referral needed

    Book directly with us at any time. A GP referral is not required to get started.

    Private and secure

    Your personal health information is protected with industry-leading security standards.

    After-hours and weekends

    We offer extended availability, including after-hours and weekend consultations.

    FAQs

    Good to know

    Everything you need to know about our telehealth service, from booking your first consult to managing your ongoing care.

    Not sure where to start?

    Book a free consult.

    A friendly 20-minute chat to see if we're the right fit and answer any questions you have.

    No obligation

    It's completely free and there's no pressure to proceed.

    Expert guidance

    Speak with an Australian-registered health professional.

    18+ only. Australia-wide.